1. We work with each other.
2. We work for clients.
3. The client is always right.
4. It’s up to us to make the above statement true.
5. We all make mistakes. How quickly we own them, and fix them is what we focus on.
6. We all have bad days. Champions slog through them. We are champions.
7. Productivity does not come from time in front of a computer screen; it comes from clarity of thought. Go to the park, the pool and the museum to clear your mind.
8. We find ourselves in conversation. Discuss things.
9. Change your mind. It means you learned something.
10. Be heroic. We are counting on you.